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Program: Child Protection Alternative Dispute Resolution Program  
Organization: Thunder Bay Counselling
Phone Numbers: 807-684-1880
Toll-Free: 1-866-504-0789
Fax: 807-344-3782
Email: adr@tbaycounselling.com
Website: www.tbaycounselling.com
Address:
544 Winnipeg Ave
Thunder Bay, ON
P7B 3S7
Location:
  • Located at Winnipeg Ave in the N ward of Thunder Bay but near the intercity area
  • Closest intersection is at Winnipeg Ave and Memorial Ave
  • Situated across from the CAA building on Memorial Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm


Some programs have evening appointments available
Service Description:
  • Provides counselling, psychotherapy, education, and support services to assist individulas to make positive changes
  • Offers support in person, by appointment only or by phone, video call, and online counselling
  • Services are confidential and address personal, family, or work life issues for individuals, couples and families


  • Helps families develop plans for their children and youth when child protection services is concerned about their well-being
  • Provides a free and voluntary service that can be faster and less complicated that going through court
  • Family Group Decision Making (FGDM)
    • Brings together family members and service providers, including Child Protection Services, to develop plans that makes sure everyone is safe and well
    Child Protection Mediation (CPMed)
    • A mediator works with the family and the Child Protection Worker to talk through issues together and develop a plan for the child(ren) that addresses the concerns raised by Child Protection Services

    Fees: None
    Application: Call for information
    Eligibility / Target Population: Families involved with Child Protection Services
    Languages: English
    Language Notes: provided by Canadian Hearing Society ; Available upon request
    Area Served:
    Algoma, Kenora, Manitoulin, Rainy River, Sudbury District, and Thunder Bay  
    See Also: Child Abuse, Well-Being, and Welfare

    This information was last completely updated on April 15, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council

    Updated April 15, 2025
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    Link to connect.northeasthealthline.ca