CARE AND BE CARED FOR – THIS
IS YOUR HOME
Are
you highly organized, detail-oriented and able to work accurately in a busy
environment with frequent interruptions? Are you seeking a rewarding career
that cares for others, in an organization that cares for you? You’re looking in
the right place.
As a Team Assistant (Full-Time, Start
Date: Immediately; Location: North Bay or Timmins), you will provide
support for the assigned team in their daily activities to ensure that patients
receive prompt, effective customer service.
Whether you work in our office, in the
community, or a health care facility – you will play a lead role in providing
connected, accessible, patient-centered care – and be supported by our
collaborative team that includes over 9,000 regulated health care and other
professionals.
As a valued team member, your mission will be to
help our patients be healthier at home, while you benefit from our supports for professional
growth, personal wellness and work-life balance.
What will you do?
·
Provide administrative support services to Care Coordinators
·
Process new referrals, and orders for services, supplies and
equipment
·
Process and assist in managing confidential patient records
·
Enter, update and maintain a high volume of patient data in the
electronic database
·
Answer a high volume of
telephone inquiries from patients, families and service providers, and refer
callers as appropriate
·
Initial
assignment Intake Information and Referral, with possible assignment changes
within the occupation based on operational needs
·
Provide back-up support to
other positions, as required
What must you
have?
·
A Grade
12 diploma (minimum)
·
2+ years’
related office experience
·
Accurate
keyboarding/data-entry skills
·
Proficient
with database software, MS Word, Excel, and other applications in a Windows
environment
·
Excellent
organizational skills and ability to work independently with minimal
supervision
·
Advanced
multi-tasking skills, with the ability to meet performance and service goals
·
Exceptional
interpersonal skills and ability to work as part of a team and interact
tactfully and sensitively with patients from wide-ranging cultural, ethnic and
socio-economic backgrounds
·
Excellent
oral and written communication skills, including strong listening skills
- Flexibility
to work a schedule that includes days, evenings and weekends to meet
organizational needs
- Advanced oral and written
proficiency in English and in French is essential
- We have a
mandatory COVID-19 vaccination policy. As a condition of employment, all
employees are required to submit proof of COVID-19 vaccination status
prior to start date.
·
A college diploma in the health or social services
field, or business/office administration
·
Familiarity with medical terminology, and office
administrative procedures/concepts
·
Knowledge of services provided by Ontario Health
atHome
·
Ability
to speak French or another second language